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Created by Izzy Brown
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Help & guide
How to read the AR Collections Dashboard.
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Users & access
Users live in the app's database — changes here apply to everyone, on any device, immediately. New users get the password you type as a temporary one and must set their own on first sign-in.
User
Role
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Report via email
Request this report by email — it opens your mail app with the executive summary pre-filled. Or download a full PDF.
A full report of everything is also emailed automatically every Friday at 5:00 PM (set up by the AR team). This button is for on-demand requests.
AR COLLECTIONSDASHBOARD · LEADERSHIP
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AR Overdue Dashboard
All Subsidiaries · Real-Time
NetSuite · live
As of —
Generated —
Sales Rep
⚡ Executive weekly KPIs
Leadership snapshot — collections health at a glance. Operational basis; follows the subsidiary and rep filters.
💵 Weekly collections — target vs actual
Cash received per week (NetSuite Customer Payments) vs a seasonal, AR-scaled target: the $7.6M monthly goal is split across each month's weeks by the historical collection pattern (wk 2 & 3 are strongest, wk 1 & 4 weakest), then scaled by Total Open A/R ÷ $17.73M baseline — so as AR grows, the target grows.
Week of
Target
Collected
% of target
Result
Overdue invoices by subsidiary
Overdue invoices by sales team
Official vs Adjusted overdue — pending cleanup
Some balances are pending other business processes and aren't operational collection opportunities. All invoices remain in the data; the adjusted view removes these.
Official overdue (net)
—
−
Pending cleanup
—
=
Adjusted overdue (operational)
—
Category
Amount
#Inv
Reason
🚩 Over credit limit
Customers whose total open balance exceeds their NetSuite credit limit (from Customer > Financial > Credit Limit / Balance). A negative available credit means they are over the limit.
Customer
Sub
Rep
Credit Limit
Open Balance
Over By
Overdue
🧨 Bad debt — likely irrecoverable
Overdue invoices aged > 365 days (excludes TELNET). Proxy for bad debt until payment-recency data is wired.
Customer
Sub
Rep
Bad debt (>365d)
#Inv
Max days
Aging — overdue invoices
Click a band to filter the customer table below. Buckets by days overdue.
Net Overdue trend
Weekly history + daily snapshots. Net = Gross − Pending Credits.
Rep exposure — all sales reps
Every rep by net overdue, with share of scope / team / company. Click a rep to filter the whole dashboard.
Concentration
How much of net overdue sits with the largest accounts, and how recoverable it is.
Movers — since last snapshot
Insights & Opportunities
Auto-generated from the current data.
Pareto 80/20 — overdue concentration
Which customers drive 80% of the overdue
A few customers usually carry most of the balance. Click an account to open it.
How to read this: the “Pareto principle” says roughly 80% of the balance comes from ~20% of the customers.
Accounts are ranked largest→smallest; the curve is the running (cumulative) % of total overdue, and the dashed red line marks 80%.
Everything left of where the curve crosses 80% = the vital few (chase these first for the biggest impact); the rest is the long tail (many small accounts).
Vital few — 80% of overdue
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Long tail — remaining 20%
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Accounts making up 80% of the overdue (ranked by balance, with cumulative %):
#
Customer
Sub
Rep
Net
% of total
Cumulative %
Top 20 overdue accounts
The 20 largest overdue balances overall. Click a customer to open its detail.
#
Customer
Sub
Rep
Overdue
% of net
Days
Priority
Weekly evolution — collections executive view
Net Overdue — week by week
Net after credit application. Click a week to inspect drivers, aging and movers.
Cash collected — by week
Weekly payments = sum of account balance reductions vs the prior week.
Aging distribution — over time
Stacked overdue balance by bucket, per week. Watch the 90+ share.
Collection effectiveness & risk
Indicators computed from the live overdue book. CEI/DSO need billing totals — see note.
📌 Weekly highlights
Auto-generated executive summary of the latest week.
Every open invoice across JEM · FSG · TFAS · JEM UK that has not reached its due date yet — all horizons, not just the next 30 days.
Executive summary — all open invoices not yet due (by horizon)
Complete forward-looking pipeline of every open invoice before its due date.
Payment opportunities & priorities — week by week
What this shows: each bar is a week (by invoice due date). The bar height is the total $ coming due that week,
split by priority — Critical (≥$100K), High (≥$50K),
Medium (≥$25K), Low (<$25K). The number under each bar is how many invoices.
Use it to plan collection effort: tall bars in the next weeks with lots of red/amber = call those customers first. The table below lists the next weeks with their totals and where to focus.
Top 10 largest upcoming payment opportunities
Biggest single invoices coming due — regardless of date.
Customer
Invoice
Sub
Rep
Amount
Due
In days
All upcoming invoices
Customer
Invoice
Sub
Rep
Due Date
Days Until Due
Invoice Amt
Cust Open Bal
Terms
Priority
All overdue accounts
Customer
Sub
Rep
Gross
Credits
Net
#Inv
Max Days
Priority
Status
Pending credit memos
All open (unapplied) credit memos — money owed back to customers / available to offset invoices.
Credit #
Customer
Sub
Rep
Amount
Date
Direct Sales — overdue book
Overdue accounts owned by the Direct Sales team. Operational basis (excludes pending cleanup); respects this page's own filters below.
Inside Sales — overdue book
Overdue accounts owned by the Inside Sales team. Operational basis (excludes pending cleanup); respects this page's own filters below.
Executive Sales — key accounts
Curated book for executive reps (John Dantzscher, Isadora Vannelli, Leonardo Leopoldo). Operational basis (excludes pending cleanup); respects this page's own filters below.
